655k VoIP customers as of end 4Q07
£157.2m (VoIP plus free broadband bundled in) revenue for the year 2007. £72m loss
Customer service and provisioning issues with VoIP
Total broadband base over 2.6m through various offerings. Total on-net base 1.6m on its own unbundled network
No increase in churn levels despite significant numbers of VoIP customers coming out of their initial 18 month contract
2.7m voice customers which includes TDM voice customers
1533 exchanges enabled with VoIP capability (see this earlier post)