There are two guys here at iLocus that use Jajah for international calls. I have been told that the call set up time is very quick. However we don’t have DIDs so once Jajah sets up the calls for them, the calls come via the PBX. And that is really annoying.

Jajah needs to let the user specify that he is behind a PBX and does not have a DID. Jajah system should then attempt to call the switch board number and, immediately after sensing a response, punch in the extension number provided (Auto-Attendant letting you dial your extension is now a standard feature). There might be certain errors in DTMF relay if that stuff does not interoperate but at least you have a go at the problem.

Right now Jajah type web-initiated calling services are limited to consumers only. The company needs to develop business features to attract small businesses like us.