Voice 2.0: 2008 Status Report

Publication Date: May 05, 2008.
Price:                 USD $1,400
(Price includes a soft copy with multi-site/multi-user license)

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Table of Contents

 

Executive Summary

Introduction

1.       Scope of Voice 2.0

2.       Why Now
2.1    Hosted Model and Broadband Ubiquity
2.2    The Issue of Timing
2.3    Social Networks as The Driving Force Behind Voice 2.0
2.4    Leveraging Investments in Bandwidth
2.5    High Level APIs

3.      Voice 2.0 Delivery Models

3.1    B2B Model
3.1.1 For Telecom Providers
3.1.2 For Non-Telecom Providers
3.2    B2C Model
3.2.1 The Direct-to-Consumer Paradigm
3.2.2 The Service Bureau Approach
3.2.3 Ribbit Case

4.      Wireline Telco Approaches to Voice 2.0

4.1    Tweaking legacy platforms versus the SDP approach
4.2    IMS and Voice 2.0
4.3    Do Wireline Telcos Really have a chance?

5.     Examples of Telco Voice 2.0 Activities

5.1   BT
5.2   KDDI
5.3   Telecom Italia
5.4   Global Crossing

6.     Voice 2.0 Programs of Platform Vendors

6.1   Nokia Siemens Networks
6.2   Alcatel-Lucent
6.3   Huawei
6.4   Ericsson
6.5   Sonus
6.6   MetaSwitch
6.7   Sylantro
6.8   Microsoft
6.9   Italtel
6.10 Broadsoft

7.     Voice 2.0 in enterprise space

8.     Voice 2.0 Developer Survey

8.1   Segments Voice 2.0 Developers are Targeting
8.2   Applications Voice 2.0 Developers are Targeting
8.3   Platforms They Prefer to Work With
8.4   Leveraging Platform Vendor Channels to Deliver Voice 2.0 Applications
8.5   Going Direct to the End-User
8.6   Desirable Aspects of a Voice 2.0 Developer Program
8.7   Type of APIs Used by Voice 2.0 Developers
8.8   Type of Primitives They Want Access To


Appendix: Voice 2.0 Developers Surveyed


Tables and Figures

Figure 8.1: Voice 2.0 developers’ interest in business versus consumer applications
Figure 8.2: Voice 2.0 developers’ integration targets
Figure 8.3: Partner preferences of Voice 2.0 developers
Figure 8.4: Perceived merits of working with service providers and switch vendors
Figure 8.5: Perceived merits of going direct to the end-user
Figure 8.6: Factors attracting Voice 2.0 developers to a developer program
Figure 8.7: Type of APIs used by Voice 2.0 developers
Figure 8.8: Which switch interfaces Voice 2.0 developers want exposed